Getting Started

Phone Hardware

Setting Up Your Yealink Phone Yealink Printable Quickstart User Guide

Call Handling

Making Calls Answering A Call Ending A Call Placing Calls on Hold Initiate Call Transfer Call Park Call Park On A Cordless Handset Phone N-way Conference Calls

Voicemail

Checking Voicemail from your Phone Record Your Voicemail Greeting Change Your Voicemail Password

Portal

Log Into Your User Portal Send A Fax Review Sent Faxes View Received Faxes Call Detail Records (CDRs) Using The Operator Panel

Portal access is not provided by default. Contact Penguin for information and details

Softphone

Getting Started With Your Penguin Softphone Softphone For Windows Computers Softphone For Mac Computers Softphone For Android Devices Softphone For IOS Devices Chats, Messages, SMS

• Related Articles

• Getting Started With Fax

  Portal Log Into Your User Portal Send A Fax Review Sent Faxes View Received Faxes Portal access is not provided by default. Contact Penguin for information and details

• Getting Started With Your Penguin Softphone

  Softphone Overview A softphone is an application (software-phone) that provides similar functions of a desktop or handheld phone (hardware phone). A softphone provides much of the same functionality and can extend the accessibility of a desktop ...

• What if I am having an emergency outside of normal business hours?

  Please either call and leave a Voicemail message or email our support address (recommended) via support@callpenguin.com for the most prompt reply to your concerns. 24/7 SUPPORT Support is available via email or phone to open a support request 24/7 ...

• When is PENGUIN Open?

  PENGUIN Hours of Operation 24/7 SUPPORT Support is available via email or phone to open a support request 24/7 and we have technicians on-call to address urgent matters once a ticket is created.  Tickets are created automatically when you call ...

• Change Your Voicemail Password

  To change your voicemail PIN (password) Press the mailbox envelope key, or dial *97 to enter your voicemail box Enter your current PIN/password followed by # Press 5 for Advanced Options Press 6 to change your password Enter your new PIN/password ...