Softphone For Mac
Download
To download and install the softphone application on your Mac device(s), click this link: https://softphone.callpenguin.com/macOS
Install
Adding Your Credentials To the Softphone
Check your email for your credentials and a QR code. You will be using the supplied information within this email to connect your Penguin Softphone application to your phone extension so that you can make and take phone calls.
The email with your credentials will come from no-reply@ mg.callpenguin.com
The email with your softphone credentials will have information similar to the information following:
You will need to use the combination of the Domain, Username, and Password to connect the softphone application to your phone extension. Scanning the QR code is generally used with smartphones.
Make sure to save this email for any future needs. Do not share this email or QR code with others as QR codes are not encrypted.
Entering Credentials
Once the softphone application is open for the first time you will need to add your credentials.
1. Type or paste the Domain value
2. Press the Next button (Leave the optional Proxy value blank)
3. Type or paste your Username and Password
4. Press the Login button
Your Penguin Softphone application is now installed