Checking Voicemail from your Phone

Checking Voicemail from your Phone

How to listen your voicemail

You may check your voicemail through multiple methods. Choose your preferred method from the following:
Envelope Key
Dial *97
Dial Extension
  • Press the envelope key on your phone
  • Enter your Voicemail PIN
  • Follow the prompts to review voicemail messages
  • Dial *97 from your phone
  • Enter your Voicemail PIN
  • Follow the prompts to review voicemail messages
  • Dial your extension from your phone
  • Enter your Voicemail PIN
  • Follow the prompts to review voicemail messages



To access a voicemail box other than the phone you're dialing from

Check Voicemail From A Different Phone
  1. Dial *98
  2. Enter the voicemail box you wish to check (aka extension)
  3. Enter the PIN for the voicemail box you are checking
  4. Follow the prompts to review any voicemail messages




To review voicemail messages while you are out of the office, ask your PENGUIN representative to enable the voicemail-to-email feature for your extension. This feature will send you an email whenever you receive a voicemail and attached the voicemail message to the email.  You may review your voicemail anywhere you receive email: on your computer, mobile phone, tablet etc. Some of our clients choose to receive voicemails exclusively via email (not receive voicemail on phone). 

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