You may check your voicemail through multiple methods. Choose your preferred method from the following:
Envelope Key
Dial *97
Dial Extension
Press the
envelope key
on your phone
Enter your Voicemail
PIN
Follow
the
prompts
to review voicemail messages
Dial
*97
from your phone
Enter your Voicemail
PIN
Follow
the
prompts
to review voicemail messages
Dial
your
extension
from your phone
Enter your Voicemail
PIN
Follow
the
prompts
to review voicemail messages
To access a voicemail box other than the phone you're dialing from
Check Voicemail From A Different Phone
Dial
*98
Enter the
voicemail box
you wish to check (aka extension)
Enter the
PIN
for the voicemail box you are checking
Follow
the
prompts
to review any voicemail messages
To review voicemail messages while you are out of the office, ask your PENGUIN representative to enable the voicemail-to-email feature for your extension. This feature will send you an email whenever you receive a voicemail and attached the voicemail message to the email. You may review your voicemail anywhere you receive email: on your computer, mobile phone, tablet etc. Some of our clients choose to receive voicemails exclusively via email (not receive voicemail on phone).
Download To download and install the softphone application on your Android device(s), go to the Google Play and search for Penguin Softhone, or follow this link: https://play.google.com/store/apps/details?id=smile.ringotel.penguin After the ...
Download To download and install the the softphone app to your iOS device(s), go to the App Store and search for Penguin Softphone, or follow this link: https://apps.apple.com/us/app/penguin-softphone/id1601861594 Adding Your Credentials To The ...
To record your unavailable message Press the envelope key on your phone or dial *97 Enter your PIN/voicemail password Press 5 for advanced options Press 1 to choose a greeting Choose a greeting between 1 and 9 Record greeting at the tone Greeting ...
Why Isn't My Phone Ringing? It is possible that the "Do Not Disturb" (DND) button on your phone was pressed. When "Do Not Disturb" is active the physical phone will not ring as long as this feature is enabled. This feature sends all calls to ...
Softphone Overview A softphone is an application (software-phone) that provides similar functions of a desktop or handheld phone (hardware phone). A softphone provides much of the same functionality and can extend the accessibility of a desktop ...