Rebooting Phones
How to reboot phones
Follow the steps below when you are instructed to reboot your phone(s). There are a small set of infrequent reasons why you may need to reboot your phone, such as unexplained behavior with headsets and BLF light synchronization. There are multiple ways to reboot phones. Choose the most convenient and available method.
Method 1 - Power Over Ethernet
This method for rebooting your phone is an option only if your phone receives it's power through a power over ethernet (POE). You will know this is an available option for you if 1) there is NOT a power adapter connected on the back of the phone, 2) and the phone is receiving it's power through the networking cable as illustrated in the following image.
Method 2 - Power Adapter
This method for rebooting your phone is an option only if your phone receives it's power through a power adapter. You will know this is an available option for you if there is a power adapter connected on the back of the phone, as illustrated in the following image.
Method 3 - Button Long-press
Press and hold (long press approximately 4 seconds) the navigation Cancel button 
while the phone is idle. Most Yealink phone models have this button.
while the phone is idle. Most Yealink phone models have this button. A few models, like the Yealink T57W do not have the navigation buttons. On these models press and hold the * key on the keypad.
Method 4 - Menu
This method is always available regardless of how the phone receives it's power. Each phone will have a this available in the menus illustrated below, or very similar. The reboot action in the menu can be different depending on the make and model of the phone. See the table below for the most common locations of the reboot action and the steps to reboot that phone model. You will see the Reboot action is in a very similar location for each Yealink model. Follow the menu settings that match your Yealink phone model.
Yealink T54W (and similar) | Yealink T48S (and similar) | Yealink T42S (and similar) | Yealink DECT Handset |
| 1. Select Menu 2. Select Basic (or 6 on keypad) 3. Select Reboot (or 10 on keypad) 4. Select Enter 5. Select OK to confirm reboot The phone will now reboot | 1. Select Menu 2. Select Basic (or 6 on keypad) 3. Scroll down on the left-side menu and Select Reboot 4. Select Reboot in the right-side of the phone screen 5. Select OK to confirm reboot The phone will now reboot | 1. Select Menu 2. Select Settings (or 3 on keypad) 3. Select Basic Settings (or 1 on keypad) 4. Select Reboot (or 9 on keypad) 5. Select OK to confirm reboot The phone will now reboot | 1. Press and hold (long press approximately 2 seconds) the Power/End Call key while the handset is idle and while the handset is NOT in the charging cradle. The handset will now reboot |
Related Articles
Factory Defaulting Yealink Phones
Follow the steps below if Penguin Support has instructed you to factory reset your Yealink device(s). Factory resetting will erase any residual settings from a previous configuration. On most devices you will hold down the OK button. However, on some ...List of Recommended Headsets for desk phones
This article contains links where you can find the list of compatible headsets for Polycom and Yealink desk phones. Each brand and type of headset may require different steps for connection. Consult the documentation that came with your particular ...Factory Defaulting Polycom Phones
Applicable to Polycom VVX 101, 150, 201, 250, 300, 301, 311, 350, 400, 401, 410, 411, 450, 500, 501, 600, 601 Follow the steps below to factory reset your Polycom VVX device in order to bring back the factory default settings. This must be done ...Initiate Transfer (Yealink Phones)
How to Initiate a Transfer Using a Yealink Phone (Works with Models T42/T46/ T48) There are two call transfer options - assisted transfer and blind transfer. An assisted transfer is when you notify the person you are transferring the call before they ...Setting Up Your Yealink Phone
Unboxing You will find these items in your phone packaging. Attaching The Stand For desktop use, the stand fits into slots to provide optimal viewing angle. The T3 and T4 series phones do not have adjustable tilt screens. The image above illustrating ...