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Placing Calls on Hold
How To Place A Call On Hold While in a call you can press the Hold button to place the call on hold. Most phone models have a Hold softkey. Touch the Hold image on the screen of touchscreen phone models. Most phone models will also have a Hold ...
Call Park
Using Call Park On Any Phone This article is applicable to all phone models as Call Park works on all phones. How to use Call Park differs slightly when using a Yealink cordless handset due to its programmable button limitations. See this article for ...
Switching Between Phone Calls
How to switch between multiple phone calls without losing anyone can seem tricky but the PENGUIN Phone System has you covered. While you are already on a call you receive another call: Press the 'Answer' softkey on your phone The phone system will ...
Local Conference / N-way Conference
Local Conference is a method of having conference calls. It is known as Local Conference because the access and controls are not a function of the VoIP server software you are using, but are a function of the phone (locally) you are using. It is also ...
Rebooting Phones
How to reboot phones Follow the steps below when you are instructed to reboot your phone(s). There are a small set of infrequent reasons why you may need to reboot your phone, such as unexplained behavior with headsets and BLF light synchronization. ...