EOL router upgrade program
EOL Router Upgrade Program
PENGUIN is recommending a planned upgrade for customers currently using older UniFi Security Gateway models. This program provides a clear, predictable path to current UniFi gateway hardware while maintaining stability and continuity with existing network configurations.
The goal of this program is to transition supported customers to modern UniFi gateways that align with the current UniFi platform and long-term maintainability, without disruption or urgency-based pressure.
Why an upgrade is recommended
UniFi Security Gateway models such as the USG-3P and USG-Pro are no longer part of UniFi’s active hardware lifecycle. While these devices may continue to function, they are not aligned with current gateway development or long-term platform direction.
- Alignment with current UniFi Network software
- Improved routing, VPN, and security performance
- Cleaner long-term supportability
- Access to modern UniFi gateway capabilities
Devices covered by this program
- UniFi Security Gateway (USG-3P)
- UniFi Security Gateway Pro (USG-Pro / USG-Pro-4)
Recommended replacement options and pricing
| Replacement | Best Fit | Price |
|---|---|---|
| UXG-Lite | Most USG-3P environments | $125 |
| UXG-Max | USG-Pro replacements or higher-throughput sites | $225 |
Hardware comparison
UniFi Security Gateway (USG-3P) |
UniFi Gateway Lite (UXG-Lite) |
UniFi Security Gateway Pro (USG-Pro) |
UniFi Gateway Max (UXG-Max) |
How the upgrade is completed
Staging and configuration
PENGUIN stages and configures the replacement gateway in advance to align with your existing UniFi configuration and network requirements.
On-site replacement
Hardware replacement is completed by the customer or by an on-site IT professional. PENGUIN does not perform physical dispatches.
- Customer self-swap
- On-site replacement by an IT provider
- Referral to a PENGUIN partner IT vendor upon request
Post-swap validation
After installation, PENGUIN validates connectivity and routing remotely to confirm normal operation.
Next steps
To begin the EOL Router Upgrade Program, contact PENGUIN support.
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